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Problem when i connect in iRose


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#1 sectorBG

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Posted 16 April 2013 - 07:27 PM

Hello everybody. I didn't know where can I post this so i decide here. My problem is when I log in my old account and then i try to connect i can't enter. It writes that "You cannot connect from this location". Please somebody tell what can I do for this :( .

#2 Sadlerious

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Posted 16 April 2013 - 07:49 PM

If I'm right you have to enter your pin at channel select and give your computer acces for that location?

#3 SamuraiMusashi

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Posted 16 April 2013 - 08:10 PM

View PostsectorBG, on 16 April 2013 - 07:27 PM, said:

Hello everybody. I didn't know where can I post this so i decide here. My problem is when I log in my old account and then i try to connect i can't enter. It writes that "You cannot connect from this location". Please somebody tell what can I do for this :( .
When your logging in please provide your pin on the pin access and check all the boxes that is necessary.

#4 AceR

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Posted 16 April 2013 - 08:21 PM

Posted ImagePosted ImagePosted Image

Edited by AceR, 16 April 2013 - 08:23 PM.


#5 SamuraiMusashi

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Posted 16 April 2013 - 08:26 PM

Good job bro B)

#6 sectorBG

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Posted 16 April 2013 - 09:55 PM

Thanks guys that's work

#7 SamuraiMusashi

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Posted 16 April 2013 - 10:01 PM

View PostsectorBG, on 16 April 2013 - 09:55 PM, said:

Thanks guys that's work
welcome B)

#8 sectorBG

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Posted 17 April 2013 - 12:07 AM

Okay but when I'm forget my PIN what can I do? Can I say in Administrators on PM for new PIN or say me my email because I forgot them too? :D

#9 SamuraiMusashi

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Posted 17 April 2013 - 12:18 AM

View PostsectorBG, on 17 April 2013 - 12:07 AM, said:

Okay but when I'm forget my PIN what can I do? Can I say in Administrators on PM for new PIN or say me my email because I forgot them too? :D
If you have forgotten your pin, you can acess it through your email. You will be given an automated changed pin on the email and it will be used to change your email or just keep it as is.

#10 sectorBG

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Posted 17 April 2013 - 12:26 AM

View PostMakcarov, on 17 April 2013 - 12:18 AM, said:

If you have forgotten your pin, you can acess it through your email. You will be given an automated changed pin on the email and it will be used to change your email or just keep it as is.

But in my old accounts I forgot my emails and now i can't log in them. So can I ask Admin to change my PIN if he can??

#11 SamuraiMusashi

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Posted 17 April 2013 - 12:29 AM

View PostsectorBG, on 17 April 2013 - 12:26 AM, said:

But in my old accounts I forgot my emails and now i can't log in them. So can I ask Admin to change my PIN if he can??
well, you can change your email. Try browse on this link that I will give, irosephonline.com

#12 sectorBG

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Posted 17 April 2013 - 12:34 AM

View PostMakcarov, on 17 April 2013 - 12:29 AM, said:

well, you can change your email. Try browse on this link that I will give, irosephonline.com

where can I change my email

#13 zeedong

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Posted 17 April 2013 - 01:52 AM

View PostsectorBG, on 17 April 2013 - 12:34 AM, said:



where can I change my email

here in forum at ticket section

just provide the ff.
Username
email (old)
Mother's name (secret question)

If you can't provide complete details, then it only means that this account is not belong to you.




#14 sectorBG

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Posted 17 April 2013 - 02:19 AM

I'm sorry if I'm insolent but can you put some pictures whre I can do these things because my English is not very good and some things I can't understand. And what do you mean in ff?

Edited by sectorBG, 17 April 2013 - 02:20 AM.


#15 Kir

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Posted 17 April 2013 - 10:52 AM

Hello sectorBG, ff is the abbreviation of "following"

You can file a ticket by clicking this link.
Please wait for GM Kyros' response. Thank you!

#16 jhonnyrogers

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Posted 17 April 2013 - 08:20 PM

on the forum page look at your extreme right side there's a ticket system tab there you can post what did zeedong do as a format

#17 sectorBG

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Posted 17 April 2013 - 11:12 PM

Ok thanks I did all this and now I wait for admin to look and answer.





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