not remember my old email , it is to change a new one ?
0
email exchange
Started by leonardo, Jul 21 2016 01:15 AM
9 replies to this topic
#1
Posted 21 July 2016 - 01:15 AM
#2
Posted 21 July 2016 - 12:15 PM
You can only change your old email account if that one is still active.
We do not exchange inactive email account/s for security purposes.
We do not exchange inactive email account/s for security purposes.
#3
Posted 21 July 2016 - 07:28 PM
My account is active , only thing I do not remember the email is because long ago I made the account.
Welcome, gasparelo
Account Status: Activated
I need the email to reset the account pin , will be that you could change the email account of this ??
Welcome, gasparelo
Account Status: Activated
I need the email to reset the account pin , will be that you could change the email account of this ??
#4
Posted 21 July 2016 - 09:55 PM
Like I said your email account has to be active, you do not remember it so it means we do not exchange your email account on your game account.
#5
Posted 22 July 2016 - 12:42 AM
then to say that I will not be able to recover my account?
for more than five years that I have it , and I can not recover?
I remember the password but do not remember the pin , it is to retrieve the pin without email?
help me plz . tks
for more than five years that I have it , and I can not recover?
I remember the password but do not remember the pin , it is to retrieve the pin without email?
help me plz . tks
#6
Posted 22 July 2016 - 12:50 AM
help me to recover the pin of the bill, please.
#7
Posted 22 July 2016 - 03:34 PM
You need to file a ticket for you to recover some account information such as; Pin, Mother's name and Email.
In case you forgot your PIN and wanted to reset it, you will need to post a ticket regarding on lost Pin code and you will need to fill up information / answer some questions to prove that it is your account.
Same procedure if you are trying to recover the Mother's Name and Email. Post a ticket, fill up some information / answer questions.
And if you wanted to change your account Email, the account Email must be active. You will need it for confirmation in order to have your in-game account email change.
In case you forgot your PIN and wanted to reset it, you will need to post a ticket regarding on lost Pin code and you will need to fill up information / answer some questions to prove that it is your account.
Same procedure if you are trying to recover the Mother's Name and Email. Post a ticket, fill up some information / answer questions.
And if you wanted to change your account Email, the account Email must be active. You will need it for confirmation in order to have your in-game account email change.
#8
Posted 22 July 2016 - 07:16 PM
acc: ********
mother: ****
email: do not remember
pin: do not remember
I remember the password but do not remember the pin
mother: ****
email: do not remember
pin: do not remember
I remember the password but do not remember the pin
#9
Posted 22 July 2016 - 10:49 PM
Don't write your acc info on the forum where every one can see it....
Use the ticket system.
Use the ticket system.
#10
Posted 28 July 2016 - 08:55 AM
Pretty much, why don't you write it on a sticky note or write it down on a piece of paper knowing you will be coming back?
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