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#21 EiKzSfFeJ

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Posted 17 May 2016 - 07:38 PM

View Postpinelas, on 17 May 2016 - 07:28 PM, said:

Unfortunatly I can't do that right now as I'm not at home so I don't have a stable connection. What would you suggest?

When you're going to turn off your fire wall don't forget to click OK, because it won't apply the changes what you have made and try to change your USER ACCOUNT CONTROL you can find this settings by going to control panel > system and security > change user account control settings and drag it down to never notify then click OK then start to install the game it has to work this time and don't forget to set it back the setting what you have made set it back to the default setting specially your fire wall turn it on

Edited by lJcl, 17 May 2016 - 07:49 PM.


#22 pinelas

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Posted 17 May 2016 - 08:42 PM

I did everything you told me to and it's still not working...
I disabled the Firewall and my anti virus, also dragged down the user account control bar but it's still not working. I logged in and the bug persists.

Edited by pinelas, 17 May 2016 - 09:07 PM.


#23 EiKzSfFeJ

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Posted 17 May 2016 - 10:16 PM

View Postpinelas, on 17 May 2016 - 08:42 PM, said:

I did everything you told me to and it's still not working...
I disabled the Firewall and my anti virus, also dragged down the user account control bar but it's still not working. I logged in and the bug persists.

OK I think there's some bugs on the installer xD

#24 pinelas

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Posted 17 May 2016 - 10:33 PM

I think so too because it has been 2 days since i've got this issue and naturally i've tried to ask people, in-game, if they had the same issue and while many said they don't, I found a Mexican guy who installed the game also very recently who also has this very same problem.
Could it be that the installer has some corrupted files?

#25 EiKzSfFeJ

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Posted 18 May 2016 - 11:49 AM

View Postpinelas, on 17 May 2016 - 10:33 PM, said:

I think so too because it has been 2 days since i've got this issue and naturally i've tried to ask people, in-game, if they had the same issue and while many said they don't, I found a Mexican guy who installed the game also very recently who also has this very same problem.
Could it be that the installer has some corrupted files?

It could be that the problem let's hope tintin (developer) she can fix it ASAP

sorry that I couldn't help you I tried

#26 pinelas

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Posted 18 May 2016 - 01:45 PM

Wouldn't it be possible for you to upload your 3DDATA folder? I think that is where the problem is. Maybe I am missing xml files or something like that.

#27 iwillkillyou

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Posted 18 May 2016 - 02:00 PM

which mirror did you use on downloading the gameclient?

#28 pinelas

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Posted 18 May 2016 - 02:18 PM

I used mirror 1. Last night I tried downloading mirror 2 But It doesn't let me. Gives me an error on the webpage, and doesn't start downloading mirror 2.

#29 iwillkillyou

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Posted 18 May 2016 - 02:56 PM

only thing we can do now is wait for TinTin to get a hold of this topic.. He's the developer of the game...
PATIENCE dude.... that's all there is for now :jamesbond: :jamesbond: :jamesbond:

#30 pinelas

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Posted 18 May 2016 - 04:48 PM

I understand, it's hard to solve a problem that nobody else has but i've been patient. It has been 3 days since I've posted this bug on the forums, I also have sent a ticket and haven't got a single reply from any of the devs yet. But i'll keep waiting for an answer. Thank you alot man.

#31 tintin

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Posted 18 May 2016 - 11:06 PM

The problem is on our end, it will be fixed today. The itemmall configuration isn't downloadable at the moment.

#32 Poyka

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Posted 19 May 2016 - 02:31 AM

a

Maybe reinstall?

#33 pinelas

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Posted 19 May 2016 - 03:17 AM

Thank you TinTin, let me know when you've fixed the bug.

#34 EiKzSfFeJ

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Posted 19 May 2016 - 03:29 AM

View Posttintin, on 18 May 2016 - 11:06 PM, said:

The problem is on our end, it will be fixed today. The itemmall configuration isn't downloadable at the moment.

Please tintin be more active we need an update immediately this is server dying

#35 iwillkillyou

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Posted 19 May 2016 - 05:01 AM

Woah!! there he is! :D :D thank you for replying TinTin

#36 pinelas

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Posted 19 May 2016 - 07:15 PM

Tintin, has the bug been solved yet? May I download the client again?





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