Hello,
I've installed the game today and as I was checking on item mall items, the pages wouldn't load. I have no idea what to do or how to fix this problem. Any suggestions? Has anyone been through the same?
Thanks in advance!
0
Loading Item Mall...
Started by pinelas, May 16 2016 08:39 AM
-
This topic is locked
35 replies to this topic
#2
-
- iRosePH Specialist
-
- 361 posts
(Forum Overlooker) Level 6
- Union:Arumic
- Favorite Job:Visitor
- Gender:Male
- Nationality:Filipino
- Location:Philippines
Posted 16 May 2016 - 04:20 PM
internet connection, maybe?
have you tried logging out and back from the game?
have you tried logging out and back from the game?
#3
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 16 May 2016 - 07:00 PM
Yeah I have, I even Deleted the xml files of item mall in order to patch them again But that didn't solve the issue. I have no idea of What to do :/
#4
-
- iRosePH Specialist
-
- 361 posts
(Forum Overlooker) Level 6
- Union:Arumic
- Favorite Job:Visitor
- Gender:Male
- Nationality:Filipino
- Location:Philippines
Posted 16 May 2016 - 09:53 PM
I got nothing for you, dude...
never had that problem before. sorry..
maybe we'll just have to wait for some of the admins to get a hold of this...
please do notify us if this has been resolved.
goodluck!
last option would be to uninstall the game and/or redownload and reinstall it..
never had that problem before. sorry..
maybe we'll just have to wait for some of the admins to get a hold of this...
please do notify us if this has been resolved.
goodluck!
last option would be to uninstall the game and/or redownload and reinstall it..
#5
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 16 May 2016 - 09:55 PM
I have already notified one of the devs. Let's see if he manages to solve this issue. Thank you anyway, I'll let you know in case the case is solved!
#7
-
- iRosePH Specialist
-
- 610 posts
(Commander of the Forum) Level 7
- Character:MORI
- Union:Arumic
- Favorite Job:Artisan
- Clan:YOJIMBO
- Gender:Male
- Location:OVERFLOW
Posted 17 May 2016 - 08:36 AM
just like @iwillkillyou suggestion i think you need to reinstall your game client.
#8
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 17 May 2016 - 09:45 AM
But I already did it a few times. I don't think that will solve the issue.
#9
-
- iRosePH Specialist
-
- 361 posts
(Forum Overlooker) Level 6
- Union:Arumic
- Favorite Job:Visitor
- Gender:Male
- Nationality:Filipino
- Location:Philippines
Posted 17 May 2016 - 10:35 AM
try and redownload the game client itself instead of just reinstalling it..
We really have no way of giving you tips on this one since nobody seems to have experienced what you're going through right now
We really have no way of giving you tips on this one since nobody seems to have experienced what you're going through right now
#10
-
- iRosePH Specialist
-
- 919 posts
(Emperor of the Forum) Level 8
- Character:EiKzSfFeJ
- Soulmate:lJCl
- Union:Righteous Crusader
- Level:275
- Favorite Job:Cleric
- Clan:ImpelDown/EXODUS
- Gender:Male
Posted 17 May 2016 - 02:37 PM
It's simple man you need to re-install the game, but before installing the game you have to turn off your anti virus and your fire wall some of the files might have been deleted by it
#11
-
- iRosePH Specialist
-
- 361 posts
(Forum Overlooker) Level 6
- Union:Arumic
- Favorite Job:Visitor
- Gender:Male
- Nationality:Filipino
- Location:Philippines
Posted 17 May 2016 - 03:08 PM
there you go... try what he said and let us know if it worked
#12
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 17 May 2016 - 06:00 PM
Should I re-install the game on a specific directory?
There is a warning telling players not to install the game on C:\Program Files\ directory, does it means you should also not install it on C:\Program Files(x86)\ ? They're different directories, but the same rule applies?
There is a warning telling players not to install the game on C:\Program Files\ directory, does it means you should also not install it on C:\Program Files(x86)\ ? They're different directories, but the same rule applies?
#13
-
- iRosePH Specialist
-
- 361 posts
(Forum Overlooker) Level 6
- Union:Arumic
- Favorite Job:Visitor
- Gender:Male
- Nationality:Filipino
- Location:Philippines
Posted 17 May 2016 - 06:11 PM
i got mine on C:/
dontk now bout the others.. mine's working just fine at C:/
dontk now bout the others.. mine's working just fine at C:/
#14
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 17 May 2016 - 06:18 PM
I get an error Code 740 after installing the game saying i need to elevate it. No idea of what that is supposed to me but i disabled the anti virus and i'm currently installing the game. Let's see if it works this time. Am I supposed to open an exception for iRosePH Folders or after installing the game i can turn my anti virus back on?
#15
-
- iRosePH Specialist
-
- 919 posts
(Emperor of the Forum) Level 8
- Character:EiKzSfFeJ
- Soulmate:lJCl
- Union:Righteous Crusader
- Level:275
- Favorite Job:Cleric
- Clan:ImpelDown/EXODUS
- Gender:Male
Posted 17 May 2016 - 06:43 PM
pinelas, on 17 May 2016 - 06:18 PM, said:
I get an error Code 740 after installing the game saying i need to elevate it. No idea of what that is supposed to me but i disabled the anti virus and i'm currently installing the game. Let's see if it works this time. Am I supposed to open an exception for iRosePH Folders or after installing the game i can turn my anti virus back on?
Do not turn on your anti virus and your fire wall until you haven't installed the game yet and if the Item mall is not working yet let me know if there's some problem after you re-install the game I'll find a solution for it
Edited by lJcl, 17 May 2016 - 06:44 PM.
#16
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 17 May 2016 - 06:48 PM
I just finished patching the game with my anti-virus and firewall off but it still is currently not working. Same issue as I posted above on the screenshot. I really have got no idea of what the problem is.
Would a .zip or .rar file with a properly woking client folder solve the issue? Maybe the mirrors are currently not downloading all the files.
Would a .zip or .rar file with a properly woking client folder solve the issue? Maybe the mirrors are currently not downloading all the files.
#17
-
- iRosePH Specialist
-
- 919 posts
(Emperor of the Forum) Level 8
- Character:EiKzSfFeJ
- Soulmate:lJCl
- Union:Righteous Crusader
- Level:275
- Favorite Job:Cleric
- Clan:ImpelDown/EXODUS
- Gender:Male
Posted 17 May 2016 - 06:53 PM
pinelas, on 17 May 2016 - 06:48 PM, said:
I just finished patching the game with my anti-virus and firewall off but it still is currently not working. Same issue as I posted above on the screenshot. I really have got no idea of what the problem is.
Would a .zip or .rar file with a properly woking client folder solve the issue? Maybe the mirrors are currently not downloading all the files.
Would a .zip or .rar file with a properly woking client folder solve the issue? Maybe the mirrors are currently not downloading all the files.
I forgot to ask which operating system you are using? w7/w8.1 or w10?
#18
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 17 May 2016 - 07:09 PM
I am currently using windows 8.1
#19
-
- iRosePH Specialist
-
- 919 posts
(Emperor of the Forum) Level 8
- Character:EiKzSfFeJ
- Soulmate:lJCl
- Union:Righteous Crusader
- Level:275
- Favorite Job:Cleric
- Clan:ImpelDown/EXODUS
- Gender:Male
Posted 17 May 2016 - 07:18 PM
pinelas, on 17 May 2016 - 07:09 PM, said:
I am currently using windows 8.1
OK pm me let's use team viewer I'm currently helping my friend he has the same problem as yours
Edited by lJcl, 17 May 2016 - 07:19 PM.
#20
-
- Member
-
- 20 posts
(Forum-Apprentice) Level 1
Posted 17 May 2016 - 07:28 PM
Unfortunatly I can't do that right now as I'm not at home so I don't have a stable connection. What would you suggest?
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
