Retrieving old account
Healarious 24 Dec 2016
My older brother forgot his old account username and password but he remembers the email he used. Can he retrieve his old account using his email only? thank you
Pyrrhus 24 Dec 2016
Yes, because iRosePH sending Information about your account in your Email you can Check your Inbox or the Spam Messages or if you remember the Name of your Character try to file a Ticket then ask for the Hint of your account info.
ilFlAlDlEli 24 Dec 2016
Sprezzatura, on 24 December 2016 - 07:57 PM, said:
My older brother forgot his old account username and password but he remembers the email he used. Can he retrieve his old account using his email only? thank you
Healarious 24 Dec 2016
CadisEtramaDiRaizel, on 24 December 2016 - 08:04 PM, said:
Yes, because iRosePH sending Information about your account in your Email you can Check your Inbox or the Spam Messages or if you remember the Name of your Character try to file a Ticket then ask for the Hint of your account info.
FANNY 24 Dec 2016
Ticket System > Add a ticket > Account Info (Department) then provide the needed information like mother's name as mentioned by others