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Did this server wipe ?

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soulsurvivor's Photo soulsurvivor 16 Jun 2016

Hey,
i am an old player here in iroseph, and i cant seem to find my accounts anywhere on the database, even i tried to retrieve my passwords on all my emails i had in my life and all i get is an incorrect email.
Did the server wipe by any chance or have i been hacked or whatever ?


Best regards,
Soul
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EiKzSfFeJ's Photo EiKzSfFeJ 16 Jun 2016

 soulsurvivor, on 16 June 2016 - 05:38 AM, said:

Hey,
i am an old player here in iroseph, and i cant seem to find my accounts anywhere on the database, even i tried to retrieve my passwords on all my emails i had in my life and all i get is an incorrect email.
Did the server wipe by any chance or have i been hacked or whatever ?


Best regards,
Soul

Your email could be old or it's not active anymore
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soulsurvivor's Photo soulsurvivor 16 Jun 2016

i can use all my emails, and what is the solution now to retrieve my account ?
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EiKzSfFeJ's Photo EiKzSfFeJ 16 Jun 2016

 soulsurvivor, on 16 June 2016 - 06:32 AM, said:

i can use all my emails, and what is the solution now to retrieve my account ?

If you can't log in your account or if you may have forgotten your password/info it's little bit difficult for you to retrieve it, because when you gonna file a ticket you must know your account info such a username,email and mother's name
Edited by lJcl, 16 June 2016 - 01:59 PM.
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Kyros's Photo Kyros 16 Jun 2016

We never had a wipe, you can try to get some assistance in the ticket system by giving some details you might remember.
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