iRosePH Online Forum

Hello,

I've installed the game today and as I was checking on item mall items, the pages wouldn't load. I have no idea what to do or how to fix this problem. Any suggestions? Has anyone been through the same?

Thanks in advance!

internet connection, maybe?
have you tried logging out and back from the game?

Yeah I have, I even Deleted the xml files of item mall in order to patch them again But that didn't solve the issue. I have no idea of What to do :/

I got nothing for you, dude...
never had that problem before. sorry..
maybe we'll just have to wait for some of the admins to get a hold of this...
please do notify us if this has been resolved.
goodluck!

last option would be to uninstall the game and/or redownload and reinstall it..

I have already notified one of the devs. Let's see if he manages to solve this issue. Thank you anyway, I'll let you know in case the case is solved!

just like @iwillkillyou suggestion i think you need to reinstall your game client.

But I already did it a few times. I don't think that will solve the issue.

try and redownload the game client itself instead of just reinstalling it..
We really have no way of giving you tips on this one since nobody seems to have experienced what you're going through right now

It's simple man you need to re-install the game, but before installing the game you have to turn off your anti virus and your fire wall some of the files might have been deleted by it

there you go... try what he said and let us know if it worked

Should I re-install the game on a specific directory?
There is a warning telling players not to install the game on C:\Program Files\ directory, does it means you should also not install it on C:\Program Files(x86)\ ? They're different directories, but the same rule applies?

i got mine on C:/

dontk now bout the others.. mine's working just fine at C:/

I get an error Code 740 after installing the game saying i need to elevate it. No idea of what that is supposed to me but i disabled the anti virus and i'm currently installing the game. Let's see if it works this time. Am I supposed to open an exception for iRosePH Folders or after installing the game i can turn my anti virus back on?

pinelas, on 17 May 2016 - 06:18 PM, said:

Do not turn on your anti virus and your fire wall until you haven't installed the game yet and if the Item mall is not working yet let me know if there's some problem after you re-install the game I'll find a solution for it
Edited by lJcl, 17 May 2016 - 06:44 PM.

I just finished patching the game with my anti-virus and firewall off but it still is currently not working. Same issue as I posted above on the screenshot. I really have got no idea of what the problem is.
Would a .zip or .rar file with a properly woking client folder solve the issue? Maybe the mirrors are currently not downloading all the files.

pinelas, on 17 May 2016 - 06:48 PM, said:

I forgot to ask which operating system you are using? w7/w8.1 or w10?

I am currently using windows 8.1

pinelas, on 17 May 2016 - 07:09 PM, said:

OK pm me let's use team viewer I'm currently helping my friend he has the same problem as yours
Edited by lJcl, 17 May 2016 - 07:19 PM.

Unfortunatly I can't do that right now as I'm not at home so I don't have a stable connection. What would you suggest?