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Fatal Error

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mike26's Photo mike26 02 Oct 2014

I keep on getting this error whenever I try to login my characters that are in Junon. I've updated the application and installed in two different locations. And when I open the launcher, it'll say patching complete. Here's what's bugging me too, there are times when I can login the ones in junon but when I end the game and log back in after an hour or so - there's the fatal error again. I have no problem logging in my other characters in different planets. Pls help!! Thanks
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zeedong's Photo zeedong 02 Oct 2014

re-install the game.:)
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mike26's Photo mike26 02 Oct 2014

View Postzeedong, on 02 October 2014 - 01:12 PM, said:

re-install the game. :)

yes, already did, that's why I mentioned that there are two applications now. I installed the other one to see if this solves the problem, unfortunately it's still happening.
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Kir's Photo Kir 02 Oct 2014

What is your operating system btw?
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zeedong's Photo zeedong 02 Oct 2014

Try to ask a friend to open your character in their computer to isolate the problem or you can file a ticket.
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mike26's Photo mike26 02 Oct 2014

View PostKir, on 02 October 2014 - 02:43 PM, said:

What is your operating system btw?

I'm using Windows7
2GB RAM
intel core i3

View Postzeedong, on 02 October 2014 - 02:43 PM, said:

Try to ask a friend to open your character in their computer to isolate the problem or you can file a ticket.

hmmm.this is a nice suggestion. I'll try this. Thanks btw. :D
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Kir's Photo Kir 02 Oct 2014

Try zeedong's suggestion first, if your friends' client doesn't get fatal errors when logging in your character, your client didn't patch properly. A fix was released last week to resolve this problem since a lot of players were getting a "Fatal Error" through opening their character inventory or checking out the vends whenever they are in Junon.
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Kyros's Photo Kyros 02 Oct 2014

The correct client version is 2.13.2.194, if that's the case it should work properly.
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