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BUG upgrading

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kawing2272's Photo kawing2272 26 Mar 2014

Every time i upgrade my shield i got disconnection and lose all my materials.. I try 3 times already but i got same issue at all. I file already a ticket for this.. hope as soon as possible can fix this coz i want to ups my items...
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Cloud's Photo Cloud 26 Mar 2014

View Postkawing2272, on 26 March 2014 - 02:49 PM, said:

Every time i upgrade my shield i got disconnection and lose all my materials.. I try 3 times already but i got same issue at all. I file already a ticket for this.. hope as soon as possible can fix this coz i want to ups my items...

it happened on me , too

but u won't lost those mats when dc
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Kyros's Photo Kyros 26 Mar 2014

Some times you can lose your items that you use when you refine if you get DC, we have those logs and if it's legit it shall be refund.
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kawing2272's Photo kawing2272 26 Mar 2014

@Cloud dude all my materials was gone when i got dc..


@Kyros ok i file a ticket already its been 3times already...
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Kyros's Photo Kyros 26 Mar 2014

There is something with the succes runes going on, that's why you get DC.
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kawing2272's Photo kawing2272 26 Mar 2014

I know 3 times already i want to ups my items =(
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tintin's Photo tintin 27 Mar 2014

Maybe it's a good idea to stop trying to refine it until its fixed :) It will be updated at the end of the week.
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kawing2272's Photo kawing2272 27 Mar 2014

Ok but i think you need to refund my materials.. thanks
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Kyros's Photo Kyros 27 Mar 2014

We will, just take it easy.
Your last refinement materials have also been returned, right?
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kawing2272's Photo kawing2272 27 Mar 2014

Yes sir.. Ok thanks
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