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chubby's Photo chubby 29 Jan 2014

how can i reset my pin even i forgot the mother's name i use to create my account...
Edited by Kir, 29 January 2014 - 07:49 PM.
: Account Detail Removed
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papaix's Photo papaix 29 Jan 2014

First, if you can still remember the email address you've used for account creation, then access it and try to find the email that was sent to you to confirm your registration. Your username, password, mom's name, etc., all your account info are in there.

If you can't do that, then file a ticket and wait for an iRosePH staff to assist you. :)

Tickets System

addendum: please edit your post and remove your username. :) It's a bit dull to post it publicly. Beware of hackers and such. :P
Edited by papaix, 29 January 2014 - 10:25 AM.
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chubby's Photo chubby 29 Jan 2014

i remember the email i use but i already deleted the confirmation email that was sent to me...
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chubby's Photo chubby 29 Jan 2014

when i make a ticket is said that its private and unfiled?
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papaix's Photo papaix 29 Jan 2014

Yep. If i remember it correctly, newly made tickets have that status -unfiled. And yes it is a private transaction, only you and iroseph staff could see, read and reply to it.

For now, wait for their reply. :)
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chubby's Photo chubby 29 Jan 2014

ok sir thankz a lot
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Truebuffszz's Photo Truebuffszz 29 Jan 2014

Hey remove your account name, do not publicly show your account because people will attempt your passwords. Click edit and erase the account name.
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chubby's Photo chubby 29 Jan 2014

View Postchubby, on 29 January 2014 - 09:53 AM, said:

how can i reset my pin even i forgot the mother's name i use to create my account...


i cant edit it anymore
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