iRosePH Online Forum

Hello everybody. I didn't know where can I post this so i decide here. My problem is when I log in my old account and then i try to connect i can't enter. It writes that "You cannot connect from this location". Please somebody tell what can I do for this .

If I'm right you have to enter your pin at channel select and give your computer acces for that location?

sectorBG, on 16 April 2013 - 07:27 PM, said:

When your logging in please provide your pin on the pin access and check all the boxes that is necessary.

Edited by AceR, 16 April 2013 - 08:23 PM.

Good job bro

Thanks guys that's work

sectorBG, on 16 April 2013 - 09:55 PM, said:

welcome

Okay but when I'm forget my PIN what can I do? Can I say in Administrators on PM for new PIN or say me my email because I forgot them too?

sectorBG, on 17 April 2013 - 12:07 AM, said:

If you have forgotten your pin, you can acess it through your email. You will be given an automated changed pin on the email and it will be used to change your email or just keep it as is.

Makcarov, on 17 April 2013 - 12:18 AM, said:

But in my old accounts I forgot my emails and now i can't log in them. So can I ask Admin to change my PIN if he can??

sectorBG, on 17 April 2013 - 12:26 AM, said:

well, you can change your email. Try browse on this link that I will give, irosephonline.com

Makcarov, on 17 April 2013 - 12:29 AM, said:

where can I change my email

sectorBG, on 17 April 2013 - 12:34 AM, said:

here in forum at ticket section

just provide the ff.
Username
email (old)
Mother's name (secret question)

If you can't provide complete details, then it only means that this account is not belong to you.

I'm sorry if I'm insolent but can you put some pictures whre I can do these things because my English is not very good and some things I can't understand. And what do you mean in ff?
Edited by sectorBG, 17 April 2013 - 02:20 AM.

Hello sectorBG, ff is the abbreviation of "following"

You can file a ticket by clicking this link.
Please wait for GM Kyros' response. Thank you!

on the forum page look at your extreme right side there's a ticket system tab there you can post what did zeedong do as a format

Ok thanks I did all this and now I wait for admin to look and answer.