Can't Login. :(
Judaaas 28 Mar 2013
Hey GMs / Admins,
When I login my account to a new Laptop/PC, there'll be a pop-up message saying
that "You don't have access" thingy, right?
So here's my problem,
When I enter my pin to grant the access, NOTHING happens... If I enter again, it will be disconnected.
When I login again, my account will be blocked. -_________-
It happens again and again. T___T
Sorry, If I can't show you some screenshots because my account is currently blocked for 59 minutes. -___-
Lastly, I've tried to login and grant the access of my other account and IT WORKS properly...
What could be the possible solution to this problem?
Thanks!
Edited by Judaaas, 28 March 2013 - 01:23 AM.
When I login my account to a new Laptop/PC, there'll be a pop-up message saying
that "You don't have access" thingy, right?
So here's my problem,
When I enter my pin to grant the access, NOTHING happens... If I enter again, it will be disconnected.
When I login again, my account will be blocked. -_________-
It happens again and again. T___T
Sorry, If I can't show you some screenshots because my account is currently blocked for 59 minutes. -___-
Lastly, I've tried to login and grant the access of my other account and IT WORKS properly...
What could be the possible solution to this problem?
Thanks!
Edited by Judaaas, 28 March 2013 - 01:23 AM.
AceR 28 Mar 2013
Kyros, on 28 March 2013 - 01:32 AM, said:
It means that you putted the wrong pincode.
kyros is right if you always put a wrong pin in 3 attempt you will be temporary banned for 60mins
I suggest make Ticket regarding to your forgotten pin to account problem and if you know your details you can retrieve it
Edited by AceR, 28 March 2013 - 08:36 AM.
Judaaas 29 Mar 2013
Probably not because all of my accounts has the same pin.
As a matter of fact, I saved it in my notepad.
As a matter of fact, I saved it in my notepad.
AceR 29 Mar 2013
Judaaas 29 Mar 2013
I guess it's because I just reformatted my laptop.
Hmm, I don't know why NOTHING happens when I enter my pin
but when I use my other account, it works.
Hmm, I don't know why NOTHING happens when I enter my pin
but when I use my other account, it works.
AceR 29 Mar 2013
Judaaas, on 29 March 2013 - 02:00 AM, said:
I guess it's because I just reformatted my laptop.
Hmm, I don't know why NOTHING happens when I enter my pin
but when I use my other account, it works.
Hmm, I don't know why NOTHING happens when I enter my pin
but when I use my other account, it works.
yes you can log in your account but if you entered a wrong pin you you cannot connect to the server
And if you entered a wrong ping by 3 time you account will be temporary banned
AceR 29 Mar 2013
The problem was isn't in you pc/laptop I am 100% sure you entered a wrong pin
Edited by AceR, 29 March 2013 - 02:14 AM.
Edited by AceR, 29 March 2013 - 02:14 AM.
Judaaas 29 Mar 2013
Yes sir, I know that.
That's why I enter the correct pin but nothing happens...
It's like you're waiting for something to appear but there's none.
That's why I enter the correct pin but nothing happens...
It's like you're waiting for something to appear but there's none.
AceR 29 Mar 2013
1st is thank you for calling me sir I am not staff here I just Wala help you
if you got the.right pin enter it then click ok the the manage will appear the back entr again the pin the click log in
if you got the.right pin enter it then click ok the the manage will appear the back entr again the pin the click log in
Gresh 04 Apr 2013
Or you just might be forgotten to make the manage account security boxes red?
jhonnyrogers 04 Apr 2013
the best thing you can do is to file a ticket
Edited by jhonnyrogers, 04 April 2013 - 10:07 AM.
Edited by jhonnyrogers, 04 April 2013 - 10:07 AM.