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#60447 Zulie trade with storage scroll

Posted by tintin on 21 June 2017 - 02:07 AM in Game Client & In-game Bugs

It originally had a warning popup but that popup was removed. The button will work again now.



#60445 Zulie trade with storage scroll

Posted by tintin on 21 June 2017 - 01:54 AM in Game Client & In-game Bugs

It shouldn't be confusing because storage zulie deposit and withdrawal happens with the buttons in the storage.



#60450 Zulie trade with storage scroll

Posted by tintin on 21 June 2017 - 02:10 AM in Game Client & In-game Bugs

Before the end of the month.



#59697 What does "M" stand for?

Posted by tintin on 10 March 2017 - 02:28 AM in Item Guide

Those are icons from the Japanese Rose.



#60321 Urgent

Posted by tintin on 31 May 2017 - 02:37 PM in Game Client & In-game Bugs

Thanks, but next time if you have an urgent message email me at tintin@irosephonline.com :D

Fixing it now.



#61215 Unable to Patch

Posted by tintin on 04 September 2017 - 04:49 AM in Game Client & In-game Bugs

The web installer has been fixed, please download the updated version.

Alternatively you can use the Mega download link.



#60058 unable to execute file

Posted by tintin on 18 April 2017 - 08:02 PM in Technical Support

The error "requested operation requires elevation error" can happen right after installation, but if you run RoseOnline.exe manually it should not give that error.

What problem do you have with patching?



#61019 system reconnect every 1 min. and an error message

Posted by tintin on 16 August 2017 - 09:15 PM in Technical Support

The engine error is not related to your reconnects.

Try resetting your router if you keep reconnecting. Unplug it for a few minutes or hold the reset button.



#60504 SOULMATE QUEST BUG?

Posted by tintin on 27 June 2017 - 06:08 PM in Game Client & In-game Bugs

Check your ticket.

GMs don't have the ability to fix that for you. I will handle it.



#60536 SERVER MAINTENANCE EVERY EVENING?

Posted by tintin on 02 July 2017 - 08:23 PM in Technical Support

Must be a problem with your ISP. is it PLDT?



#60329 Screen resolution

Posted by tintin on 01 June 2017 - 03:55 PM in Technical Support

- Is this only when playing in full screen mode?
- Can you post a screenshot of how it looks?
- Can you try changing your DPI and see if that makes the game look better?
- What's your current DPI setting?



#60349 Screen resolution

Posted by tintin on 05 June 2017 - 01:34 AM in Technical Support

Try this guide to add more resolutions to your Surface Pro 4.

Your monitor has a default aspect ratio of 3:2, but all of the alternative resolutions on your computer are 16:9 or 16:10. That's why everything looks blurry.
If you add these extra resolutions you can use one that is 3:2 and it will not look blurry.



#60305 Recruiting

Posted by tintin on 29 May 2017 - 06:53 PM in Announcements

Tomorrow is the last day to send your application for Event Manager.



#60281 Recruiting

Posted by tintin on 25 May 2017 - 07:54 PM in Announcements

Hello everyone!

We're looking for 2 additional Event Managers.
The requirements to be an Event Manager are:
- You must be an active player
- You can be completely neutral in organizing events, without clan biases
- Your intention is to help the server, not for personal benefit, to gain fame or to help friends.
- You don't have a history of chat abuse or bug abusing
- You can work together with other Event Managers to organize events

Additionally we are are always open to recruit players who have creative skills in 3D modelling, graphic artists, or creative writing for guides and quests.

Send a private message to me on the forum and present yourself (Name, age, country, occupation or study, ...), list your account names, and tell us why we should pick you!



#61327 Random stats again? after +11

Posted by tintin on 16 September 2017 - 04:45 PM in Game Client & In-game Bugs

So you didn't put a poison rune in it and you got that stat?



#60045 Problem with killing keras

Posted by tintin on 17 April 2017 - 10:31 PM in Game Client & In-game Bugs

Thanks for the report. It will be fixed in the update tonight.



#60012 Premium Points

Posted by tintin on 15 April 2017 - 03:46 PM in Announcements

Premium Points are a new reward for players who promote the server. You can earn them in two ways:

Voting
1. Log in ingame
2. Log in on the website, go to Account Management and click Vote. You can only vote once per IP and per Account every day.
3. Your 25 points will be immediately added to the character you are currently using in-game.

Inviting friends
1. Log in on the website, go to Account Management and click Refer
2. Copy your unique link and share it to your friends
3. Anytime a new player signs up through your link it will be marked as your referral.
4. The new player must reach level 255 to unlock your 500 points
5. Referral points will be approved manually within one week and additional checks will make sure that there is no abuse by boosting dummy accounts. Only real new players will be allowed as referral.


Premium Points can be used in the Premium Shop in Junon Polis. The Premium Shop is located next to Mildun.
You can use it to purchase daily rewards or premium costumes and mounts.



#61308 Premium Point Bugs

Posted by tintin on 14 September 2017 - 01:55 AM in Game Client & In-game Bugs

There's a problem with the link between the website and server. It will be fixed asap.



#61326 Premium Point Bugs

Posted by tintin on 16 September 2017 - 04:44 PM in Game Client & In-game Bugs

It's fixed. If you voted during the bug you will receive those points on your next vote



#60774 Patch Bugs Megathread

Posted by tintin on 28 July 2017 - 06:33 PM in Game Client & In-game Bugs

View Postjokesssssss, on 28 July 2017 - 10:54 AM, said:

about the eldeon plants it still drops junon plants mats

That will be fixed when there is a planned maintenance. Tonight or after the weekend.

View PostSadlerious, on 28 July 2017 - 01:26 PM, said:

About the gem effect on weapons and shields being removed. Isn't it better to keep showing the original gem effect instead of showing the one from the costume? Because if you can see the original, you know the player doesn't actually use those weapons. I actually liked it better the way is was before. Opinions are welcome. :)

View PostDarkshinyarmor, on 28 July 2017 - 01:50 PM, said:

Now the gem on the costume looks so plain, can you just leave how it is but remove the target HP? Its a simple fix and everyone will enjoy lol

View PostBUMPYRIDE, on 28 July 2017 - 03:59 PM, said:

- Fixed the gem effect of costume shield and weapon

SAD i liked this.

:huh:

Ok

View PostGraveRobbeR, on 28 July 2017 - 05:10 PM, said:

Have you tried to change the resolution in Options? bcoz I cant click any other resolution, so I just drag and customized my resolution.

Works fine here. What happens when you click it? Anyone else having this problem?



#60678 Patch Bugs Megathread

Posted by tintin on 25 July 2017 - 01:58 PM in Game Client & In-game Bugs

Post your bugs here

Known bugs:

Alt+Enter hotkey doesn't work fixed
Skillbar hotkeys have some delay fixed
Steampunk Lance and Axe have switched animations and AP fixed
Animated backitems have con+con stat
Some old items have black icons (Post the item name if your item has a black icon!) (most fixed)
Use Old Cursors option is missing some files fixed
Alt+V hotkey doesnt work. Solution: Go to Options > Keys > Open Inventory and configure Alt+V as your keybind. The default is Alt+I



#60681 Patch Bugs Megathread

Posted by tintin on 25 July 2017 - 02:42 PM in Game Client & In-game Bugs

View PostPoseidonZ, on 25 July 2017 - 02:41 PM, said:

Rename Card in IM cannot be bought.
Name Change Coupon or Weapon Nameplate? Both have no problems here.



#60756 Patch Bugs Megathread

Posted by tintin on 28 July 2017 - 10:17 AM in Game Client & In-game Bugs

- Fixed cart crash when teleporting
- Fixed a glitch that made your stats look lower after teleporting
- Fixed rounded minimap
- Fixed the gem effect of costume shield and weapon
- Fixed the Flower Shorts.
- Adjusted the target hp bar to display the HP as a percentage for player targets. Will hold a vote this weekend on whether it should stay like this or be removed.
- Removed the full skill info on hotkey bars



#60751 Patch Bugs Megathread

Posted by tintin on 28 July 2017 - 05:26 AM in Game Client & In-game Bugs

View PostSprezzatura, on 27 July 2017 - 08:47 AM, said:

Kindly fix the stats calculator so its easier to add stats. When you add stats ingame the stats calculator is not appearing.

Previously it was with double-clicking the + button, but that always added one stat before the popup would show.

Now you can click down and hold the button to make the calculator pop up.



#60712 Patch Bugs Megathread

Posted by tintin on 26 July 2017 - 12:20 PM in Game Client & In-game Bugs

Most of the item icons should be fixed now. Let me know if you still have some black ones.