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I can't change my password


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#1 Flashock

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Posted 02 November 2017 - 10:07 AM

I know the full info of my account. But every time i change my password. It says "Account information is incorrect" Then i try to reset my PIN. and I put my mothers name. And poof. it works. But my password can't be change. Please Help. Thankyou in Advance

#2 Flashock

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Posted 02 November 2017 - 05:20 PM

Blinded part. Email and Mothers Name. Correct but still cant change pw.

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Edited by Flashock, 02 November 2017 - 05:22 PM.


#3 Ellie

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Posted 02 November 2017 - 05:50 PM

Please, file a ticket here and they'll help you out.

#4 Flashock

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Posted 03 November 2017 - 12:55 AM

Thankyou :)





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