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failed to download a patch file error


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#1 abbycious

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Posted 18 April 2017 - 04:00 PM

so im on a new pc. I downloaded and installed the irose client there but when i opened the game it says failed to download a patch file error. my client is not installed in c:\program files\

#2 abbycious

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Posted 18 April 2017 - 04:46 PM

file:///C:/Users/IMGWOA-User/Desktop/Capture.PNG

i reinstalled the game and got that error upon launching the client

#3 Ellie

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Posted 18 April 2017 - 05:37 PM

View Postabbycious, on 18 April 2017 - 04:46 PM, said:

file:///C:/Users/IMGWOA-User/Desktop/Capture.PNG

i reinstalled the game and got that error upon launching the client

Try to follow the method I mentioned for you into another post you made.

#4 tintin

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Posted 18 April 2017 - 08:05 PM

"Failed to download a patch file" only happens when your internet connection is down.

We have three patch servers and all of them are up to date. You can check your connection to the patch servers on http://www.irosephonline.com/download/ (img)

#5 abbycious

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Posted 18 April 2017 - 10:09 PM

my internet is working. its not even slow since i can watch 4k videos on youtube without buffering. so yeah, and i even downloaded and installed the client in 2 separate pc's both giving me the same error

#6 tintin

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Posted 18 April 2017 - 10:13 PM

Are you sure you don't have a firewall blocking the program? Do you get the error immediately or after patching a number of files?

#7 abbycious

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Posted 18 April 2017 - 10:51 PM

my firewall is off so were safe on that side. so here's what i did. After clicking "finish" to complete the installation, the pop-up box : "Unable to execute file:iroseph\roseonline.exe createprocessfailed; code740 the request operation requires elevation" appeared. i closed that, then clicked the launcher to start the game but it says" failed to download a patch file" .

#8 tintin

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Posted 19 April 2017 - 01:12 AM

Did you use an installer from several years ago?

#9 Ellie

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Posted 19 April 2017 - 02:25 AM

Another suggestion I would like to give you if you use Windows 10:

Windows includes compatibility setting that can make old applications functional. To access these, right-click an application’s shortcut or .exe file and select Properties. In Windows 10’s Start menu, right-click a shortcut, select “Open file location”, and then right-click the shortcut and select “Properties”. Click over the Compatibility tab. You can click the “Use the compatibility troubleshooter” button for a wizard interface or just adjust the options yourself.
For example, if an application doesn’t run properly on Windows 10 but did run properly on Windows XP. click the “Run this program in compatibility mode” for checkbox and select “Windows XP (Service Pack 3).

But I still think you must have something also blocking your connection to iRose servers, try to include iRose files trose.exe and roseonline.exe in Windows firewall as trusted files to access internet.





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