My older brother forgot his old account username and password but he remembers the email he used. Can he retrieve his old account using his email only? thank you
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Retrieving old account
Started by Healarious, Dec 24 2016 07:57 PM
5 replies to this topic
#1
Posted 24 December 2016 - 07:57 PM
#2
Posted 24 December 2016 - 08:04 PM
Yes, because iRosePH sending Information about your account in your Email you can Check your Inbox or the Spam Messages or if you remember the Name of your Character try to file a Ticket then ask for the Hint of your account info.
#3
Posted 24 December 2016 - 08:10 PM
Sprezzatura, on 24 December 2016 - 07:57 PM, said:
My older brother forgot his old account username and password but he remembers the email he used. Can he retrieve his old account using his email only? thank you
#4
Posted 24 December 2016 - 08:10 PM
CadisEtramaDiRaizel, on 24 December 2016 - 08:04 PM, said:
Yes, because iRosePH sending Information about your account in your Email you can Check your Inbox or the Spam Messages or if you remember the Name of your Character try to file a Ticket then ask for the Hint of your account info.
#5
Posted 24 December 2016 - 08:23 PM
Ticket System > Add a ticket > Account Info (Department) then provide the needed information like mother's name as mentioned by others
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