iRosePH Online Forum

not remember my old email , it is to change a new one ?

You can only change your old email account if that one is still active.
We do not exchange inactive email account/s for security purposes.

My account is active , only thing I do not remember the email is because long ago I made the account.

Welcome, gasparelo

Account Status: Activated


I need the email to reset the account pin , will be that you could change the email account of this ??

Like I said your email account has to be active, you do not remember it so it means we do not exchange your email account on your game account.

then to say that I will not be able to recover my account?
for more than five years that I have it , and I can not recover?
I remember the password but do not remember the pin , it is to retrieve the pin without email?
help me plz . tks

help me to recover the pin of the bill, please.

You need to file a ticket for you to recover some account information such as; Pin, Mother's name and Email.

In case you forgot your PIN and wanted to reset it, you will need to post a ticket regarding on lost Pin code and you will need to fill up information / answer some questions to prove that it is your account.

Same procedure if you are trying to recover the Mother's Name and Email. Post a ticket, fill up some information / answer questions.

And if you wanted to change your account Email, the account Email must be active. You will need it for confirmation in order to have your in-game account email change.

acc: ********
mother: ****
email: do not remember
pin: do not remember


I remember the password but do not remember the pin

Don't write your acc info on the forum where every one can see it....
Use the ticket system.

Pretty much, why don't you write it on a sticky note or write it down on a piece of paper knowing you will be coming back?