4 replies to this topic

[soulsurvivor]

Hey,
i am an old player here in iroseph, and i cant seem to find my accounts anywhere on the database, even i tried to retrieve my passwords on all my emails i had in my life and all i get is an incorrect email.
Did the server wipe by any chance or have i been hacked or whatever ?


Best regards,
Soul

[EiKzSfFeJ]

soulsurvivor, on 16 June 2016 - 05:38 AM, said:

Hey,
i am an old player here in iroseph, and i cant seem to find my accounts anywhere on the database, even i tried to retrieve my passwords on all my emails i had in my life and all i get is an incorrect email.
Did the server wipe by any chance or have i been hacked or whatever ?


Best regards,
Soul

Your email could be old or it's not active anymore

[soulsurvivor]

i can use all my emails, and what is the solution now to retrieve my account ?

[EiKzSfFeJ]

soulsurvivor, on 16 June 2016 - 06:32 AM, said:

i can use all my emails, and what is the solution now to retrieve my account ?

If you can't log in your account or if you may have forgotten your password/info it's little bit difficult for you to retrieve it, because when you gonna file a ticket you must know your account info such a username,email and mother's name

Edited by lJcl, 16 June 2016 - 01:59 PM.

[Kyros]

We never had a wipe, you can try to get some assistance in the ticket system by giving some details you might remember.