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My Donation Coupons lost because of the Rollback

dp

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#1 destroyer24

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Posted 06 September 2015 - 06:32 PM

Yesterday morning when I woke up, I saw the new patch with the 50% sale. I rushed to the nearest smart money padala to donate 1.5k pesos. After 1 hour the DP arrives and i bought some new stuff and go offline again. When I opened my char again I saw the old p2p i have because of the Rollback. It was okay for me but when I checked my Item Mall I don't have the Donation Coupon I donated for. I hope the GM, Staffs, Admin will have a quick solution for this because I donated because of the discount and it is unfair if I will recover the DP i donated for when the sale is over. I hope for your kind consideration. Btw i already filed a ticket for this. I am just very worried that my DP will come when the sale is over. Thanks alot.

#2 iwillkillyou

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Posted 06 September 2015 - 08:12 PM

I don't know if it's allowed but maybe you can email donate@irose....... again to inform them of this issue.

#3 destroyer24

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Posted 06 September 2015 - 08:19 PM

View Postiwillkillyou, on 06 September 2015 - 08:12 PM, said:

I don't know if it's allowed but maybe you can email donate@irose....... again to inform them of this issue.

i asked [tintin] ingame if i can email that but he said i should wait </3

#4 iwillkillyou

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Posted 06 September 2015 - 08:31 PM

ugh...
well, there's not alot that you can do right..
goodluck! B)

#5 destroyer24

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Current mood: Sporty

Posted 07 September 2015 - 05:33 AM

[tintin] , [GM] Kyros PLEASE HELP ME :|





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