I know that I should submit a ticket but I'm just wondering if how many hours/days usually the support team/mods/gms check your submitted ticker? I already submitted a ticket still no response
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5 replies to this topic
#1
Posted 12 July 2015 - 03:14 PM
#2
Posted 12 July 2015 - 09:50 PM
I filed a ticket about my expired email so i can't reset my pin but it got solved in 1 day. Filed. July 1 afternoon and got solved by july 2. You just need to have to answer some questions from the team.
#3
Posted 13 July 2015 - 07:27 AM
Usually takes a minimum 3days to 1year.
#4
Posted 13 July 2015 - 03:54 PM
3days is already long enough but a year that doesn't sounds right lol i guess I can wait its only the 2nd day I hope i can get answers tomorrow im just worried cause I wasted money on that account :s
#5
Posted 15 July 2015 - 10:57 PM
the same issue with my account.
Edited by queenofrose, 15 July 2015 - 11:04 PM.
#6
Posted 16 July 2015 - 12:36 PM
Only account recovery takes a while but normal account issues get mostly solved with in a week.
Asya does account issues and is mostly available for a hour per day from monday to friday.
I'm answering bug issues and related stuff.
Asya does account issues and is mostly available for a hour per day from monday to friday.
I'm answering bug issues and related stuff.
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