hey,i was just trying to change my password for my iroseph account,so i log on the site and put change password
it askes for my old password and i put it in and there is still a little red lock next to it same for mothers name ,the only thing which has a green lock is my email but i know my password is right since i log on everyday with it and well i know my mothers name xD so i put it the new password and click confirm and it says the information is incorrect when i know it is all correct.Please help me..
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6 replies to this topic
#1
Posted 07 December 2013 - 03:05 AM
#2
Posted 07 December 2013 - 03:56 AM
The red lock means the password isn't very safe
It should only be at the new password fields, fixing..
If you don't have all correct account information you should make a support ticket.
It should only be at the new password fields, fixing..
If you don't have all correct account information you should make a support ticket.
#3
Posted 07 December 2013 - 03:59 AM
ah ok so for the mean time i can't change my pass since it says unvalid info when is it all right?
#4
Posted 07 December 2013 - 04:01 AM
Your account info is wrong then
#5
Posted 07 December 2013 - 04:10 AM
how can i recover my mothers name if i have forgot it ?
#7
Posted 07 December 2013 - 04:23 AM
thx
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