Good Day...i cant acces my account i forgot my email add and i accidentally reset the pincode in my game account... i am a donator also... and i want to play again... can someone help me... please.
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Sad to be back(reset pincode)
Started by chester, Oct 16 2013 02:04 AM
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8 replies to this topic
#1
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- Member
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- 3 posts
(Rookie) Level 1
- Character:Hunter
- Union:Junon Order
- Level:255
- Favorite Job:Hawker, Hunter
- Gender:Male
- Nationality:pilipino
- Location:zamboanga city
Posted 16 October 2013 - 02:04 AM
#2
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- Member
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- 3 posts
(Rookie) Level 1
- Character:Hunter
- Union:Junon Order
- Level:255
- Favorite Job:Hawker, Hunter
- Gender:Male
- Nationality:pilipino
- Location:zamboanga city
Posted 16 October 2013 - 05:01 PM
help please
#3
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- iRosePH Specialist
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- 1,778 posts
Retired Staff Member
- Character:Kyros
- Clan:IamRocking
- Gender:Male
- Location:The Netherlands
Posted 16 October 2013 - 07:21 PM
Make a ticket regarding account problems, http://forums.irosep...php?app=tickets
#4
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- Member
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- 3 posts
(Rookie) Level 1
- Character:Hunter
- Union:Junon Order
- Level:255
- Favorite Job:Hawker, Hunter
- Gender:Male
- Nationality:pilipino
- Location:zamboanga city
Posted 16 October 2013 - 08:14 PM
i already did.. but still no rply... i just want to recover my pin... or just change my old email to a new one... when will i receive replies in my ticket?
#5
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- iRosePH Specialist
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- 1,778 posts
Retired Staff Member
- Character:Kyros
- Clan:IamRocking
- Gender:Male
- Location:The Netherlands
Posted 16 October 2013 - 08:28 PM
chester, on 16 October 2013 - 08:14 PM, said:
i already did.. but still no rply... i just want to recover my pin... or just change my old email to a new one... when will i receive replies in my ticket?
Take it easy, I'm not a machine
#6
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- iRosePH Specialist
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- 177 posts
(Exceptional Talent) Level 4
- Character:FUTURED
- Level:275
- Favorite Job:Cleric
- Clan:PA
- Gender:Male
- Nationality:Fil
- Location:Anywhere
Posted 19 October 2013 - 06:26 AM
no good to be back because my account can't change email -.-
#7
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- iRosePH Specialist
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- 1,778 posts
Retired Staff Member
- Character:Kyros
- Clan:IamRocking
- Gender:Male
- Location:The Netherlands
Posted 19 October 2013 - 06:37 AM
JAYARs, on 19 October 2013 - 06:26 AM, said:
no good to be back because my account can't change email -.-
Either you can't read or you don't want to read it.
You can still reset your pincode if your email is inactive.
#8
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- iRosePH Specialist
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- 177 posts
(Exceptional Talent) Level 4
- Character:FUTURED
- Level:275
- Favorite Job:Cleric
- Clan:PA
- Gender:Male
- Nationality:Fil
- Location:Anywhere
Posted 19 October 2013 - 02:37 PM
Kyros, on 19 October 2013 - 06:37 AM, said:
Either you can't read or you don't want to read it.
You can still reset your pincode if your email is inactive.
You can still reset your pincode if your email is inactive.
Edited by JAYARs, 19 October 2013 - 02:57 PM.
#9
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- iRosePH Specialist
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- 1,778 posts
Retired Staff Member
- Character:Kyros
- Clan:IamRocking
- Gender:Male
- Location:The Netherlands
Posted 19 October 2013 - 04:59 PM
JAYARs, on 19 October 2013 - 02:37 PM, said:
how can i send to my old email i said again it's been deactivated. my old email is not inactive it's been deactivated means can't use or open that email anymore even i know the password. the only way to fix is to put my new email and don't ignore my new email.
Again not lisening,
If your email was active you use our website to do it automatically.
If your email is inactive you use the ticket system and we will ask you the following.
User name
Mother name
That's all that has to be given.
We will send a new pincode in your ticket.
As you should be able to see, I do not ask if your email is active but I'm only asking for the email name that's connected to your account.
I will ignore your new email since it's a matter of safety.
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