17 replies to this topic

[xygie404]

someone hack my account and delete my character, can i recover it?

NAME: qwerty4o4

Please Help me to recover my account. i have so many GEMS and items in that character, please help me.

[Sephyroth]

Best thing is to file a ticket about it , as for now i already now the answer on it since ur character is on the old irose. 1. Tickets regarding hacked accounts or scam cases must be created within 30 days after the offense.

[xygie404]

Sepkyroth, on 21 September 2013 - 04:32 PM, said:

Best thing is to file a ticket about it , as for now i already now the answer on it since ur character is on the old irose. 1. Tickets regarding hacked accounts or scam cases must be created within 30 days after the offense.

How can i file a ticket?

[Sephyroth]

Right here : http://forums.irosep...php?app=tickets

[Truebuffszz]

I think a forum topic said, you can't revive character that has already been deleted it.
Unrecoverable.

[xygie404]

can i change the email of my account? because i notice that my email has been deleted by yahoo, is that possible?

[Kir]

It would be best to create a ticket. Any account problem is resolved through the ticket system and a GM can assist you better.

[spinZero]

Truebuffszz, on 22 September 2013 - 05:38 PM, said:

I think a forum topic said, you can't revive character that has already been deleted it.
Unrecoverable.

That is sad.. I hope it can alert us (owner) if somebody is doing that..via text msgs or something for confirmation..

[Truebuffszz]

Yeah it's better and securable if they make a request to delete and need to confirm through email, more safer.

[Reliable]

Just dont share your accounts.. lol And if you DO share an account, make sure you give the other user some restrictions. For example; disable trades, dropping and character deletes / creating via the pin-system

[Kyros]

Truebuffszz, on 22 September 2013 - 05:38 PM, said:

I think a forum topic said, you can't revive character that has already been deleted it.
Unrecoverable.

That's not true, we can recover entire account/s however it has to be reported with in 30 days.
If it isn't reported with in 30 days we will no longer support it since it would cost alot of time to recover items.
So be aware of inactive players, if you got hacked and didn't report it with in 30 days own fault.

[Truebuffszz]

Oh you can i remember lasy time you can't said by a staff. Saying can't br recovered entirety their fault o.O.

[iamjantabz]

Premium items could still be recover, but those nonpremium (items, loots, zulie, etc.) aren't regainable.

[Kyros]

iamjantabz, on 26 September 2013 - 02:01 PM, said:

Premium items could still be recover, but those nonpremium (items, loots, zulie, etc.) aren't regainable.

Both can be recovered with in 30 days, after that characters, items p2p or non p2p can no longer be recovered.

[Truebuffszz]

But what happen if they were away for over 30 days not knowing what happened to their account?

[Reliable]

Truebuffszz, on 27 September 2013 - 12:36 PM, said:

But what happen if they were away for over 30 days not knowing what happened to their account?

I think its "bye bye" to your character then :/

[Truebuffszz]

Yeah :/ thats sad tho..

[Reliable]

Well, like my grandfather used to say; YOLO

o.O

No wait, he'd say; Back in my days we didnt have no computers or video games. All we did was playing outside and work

._.

Edited by Reliable, 27 September 2013 - 02:09 PM.